Question 1

What determines the value of my mobile phone?

Accepted Answer

Phones and tablets are priced by category rather than by brand, model, or storage size, because the value is in the materials recovered from the device, not its resale price as a working phone. All brands and ages are accepted at the same rate.

Question 2

What types of mobile phone can you pick up?

Accepted Answer

Any smartphone, basic phone, or tablet - with or without the charger, working or not, any brand or age.

Question 3

Do you accept a broken or non-working phone?

Accepted Answer

Yes. A phone with a shattered screen, a swollen battery, or one that no longer switches on at all is still accepted - this is exactly the category of device e-waste recycling exists for.

Question 4

What's inside a phone that makes it valuable as scrap?

Accepted Answer

The circuit board carries trace amounts of gold, silver, and palladium in its connectors, along with copper wiring - genuinely tiny quantities per device, which is why recyclers process phones in volume to make recovery worthwhile. The lithium-ion battery is a recoverable material in its own right and is processed separately from the board.

Question 5

What happens to my phone after it's picked up?

Accepted Answer

The battery is removed first and handled separately, since a punctured or crushed lithium-ion cell is a fire risk. The circuit board then goes to a specialised recycler for precious-metal recovery, and the body - glass, plastic, and metal - is sorted rather than dumped, which is how informal phone scrapping ends up polluting soil and water with heavy metals.

Question 6

How should I prepare my phone before pickup?

Accepted Answer

Back up your data, remove your SIM and memory card, and factory-reset the device before pickup. This is your responsibility to do beforehand - QwikScrap doesn't wipe devices for you.

Question 7

Is my phone picked up along with my other scrap?

Accepted Answer

Yes - it's collected in the same visit as any other e-waste or scrap you're selling, whether that's a laptop, desktop, or metal scrap.

Question 8

Do you pick up phones near me in Chennai?

Accepted Answer

QwikScrap currently serves pincodes across Chennai, Kanchipuram, Madurai, and Tiruvallur. Enter your pincode on the homepage or check Areas We Serve to confirm pickup is available at your address.

Question 9

How is the final value of my phone decided, and can I disagree with it?

Accepted Answer

The rate shown here is an indicative estimate for the phone category. At pickup, it's weighed and inspected on a calibrated digital scale at your doorstep, in front of you, and the agent shares the final amount based on its actual condition. You approve it with a one-time Pickup Confirmation Code sent to your phone - nothing is final until you share that code. If you don't agree with the amount, the pickup is simply cancelled at no cost, and your phone stays with you.

Question 10

How and when do I get paid for my phone?

Accepted Answer

You're paid the moment you approve the final amount - cash or instant UPI transfer, whichever you prefer. A digital receipt with the weight, rate, and payment mode is saved to your QwikScrap profile right after, in case you need proof that the phone was disposed of responsibly.

Sell Old Mobile Phone Online in Chennai